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FREQUENTLY ASKED QUESTIONS

  • When will my order ship?
    Orders generally ship within 3 to 5 days from date order is placed. If there is a high volume of orders received, orders could take 5 to 7 days to ship. If this happens an email will be sent to notify you.
  • Do you use nuts in your menu items?
    Yes, only in the German Chocolate mini topping. All others nuts have to be requested in the special comments section when placing your order. There maybe an extra charge for some cakes.
  • How long will my order take to be delivered?
    All items are shipped via UPS, FedEx or USPS. A tracking number will be sent via email once order has been shipped. Most orders take approximately 3 to 5 days to receive, unless the carrier is having delivery problems.
  • Will the cake arrive fresh?
    All cakes are vacuum sealed to ensure maximum freshness upon delivery.
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